Information on data protection

DLR takes the protection of personal data very seriously. We want you to know what data we store, when we store it and how we use it. This
privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens. As a registered association under German civil law, we are subject to the provisions of the EU General Data ProtectionRegulation (GDPR), the German Federal Data Protection Act (BDSG) and the Telecommunications Digital Services Data Protection Act (TDDDG ). We have taken technical and organizational measures to ensure that the data protection regulations are observed both by us and by external service providers.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

SSL or TLS encryption

For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible), this website uses an SSL-encrypted connection. TLS encryption. You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

I. Name and address of the person responsible

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
German Aerospace Center (DLR)
Linder Höhe
51147 Cologne
Phone: +49 2203 601-0
Email: datenschutz@dlr.de
WWW: https://www.dlr.de

II. Name and address of the data protection officer

The data protection officer of the controller is:
Uwe Gorschütz, Deutsches Zentrum für Luft- und Raumfahrt e. V., Linder Höhe, 51147 Köln
E-Mail: datenschutz@dlr.de

III. Definitions

In accordance with the General Data Protection Regulation and the Federal Data Protection Act, we use the following terms, among others, in this Privacy Policy:

Personal data
Personal data is any information relating to an identified or identifiable natural person (hereinafter “data subject”). A natural person is considered to be identifiable if he or she can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more special characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
Data subject
Data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.
Processing
Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of restricting its future processing.
Profiling
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.
Pseudonymization
Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
Controller or controller responsible for the processing
Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. If the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
Processor
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Recipient
Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
Third party
A third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
Consent
Consent is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

IV. General information on data processing

Scope of the processing of personal data
We only process the personal data of our users to the extent necessary to provide a functional website and our content and services. The processing of our users’ personal data only takes place regularly with the user’s consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.
Legal basis for the processing of personal data
If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 S. 1 lit. a DSGVO bzw. Art. 9 Abs. 2 lit. a GDPR, insofar as special categories of data pursuant to Art. 9 para. 1 GDPR are processed. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing takes place on the basis of Art. 6 (1) GDPR. Section. 1 lit. a GDPR and additionally on the basis of Section 25 Para. 1 TDDDG. Consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 S. 1 lit. b GDPR. Furthermore, we process your data insofar as this
is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 S. 1 lit. c GDPR. Data processing may also be based on our legitimate interest in accordance with Art. 6 para. 1 S. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.
Data erasure and storage duration
The data subject’s personal data will be erased or blocked as soon as the purpose of the processing no longer applies. Storage can also take place if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.
Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time with effect for the future. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Note on data transfer to the USA and other third countries

Among other things, we use tools from companies based in the USA or other
third countries that are not secure under data protection law. If these tools are active on the basis of your consent, your
personal data may be transferred to these third countries and processed there. We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It therefore cannot be ruled out that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities.

V. Individual processing operations

Provision of this website and external hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hoster(s). This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

External hosting is carried out for the purpose of fulfilling the contract with our potential and
existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and Section 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfill its
performance obligations and follow our instructions with regard to this data.

We use the following hoster:
Linuxwerkstatt GmbH
Auf den Kellern 14
55437 Appenheim

Order processing
We have concluded an order processing contract (AVV) with the above-mentioned provider. This is a contract required by data protection law, which guarantees that the provider will only process the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
operating system used
Referrer URL
Host name of the accessing computer
Time of server request
IP address
This data is not merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 S. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website – for this purpose the server log files must be recorded.

Contact

Inquiries by email, telephone or fax

If you contact us by e-mail, telephone or fax, your inquiry, including all personal data (name, inquiry) resulting from it
will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 S. 1 lit. b GDPR, if your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively processing the inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 S. 1 lit. a GDPR). ) if this was queried; consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

Newsletter

If you would like to receive the newsletter offered on the website, we need an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. Further data is not collected or is only collected on a voluntary basis. To process the newsletter, we use newsletter service providers, which are described below.

Legal basis
Data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. The legality of the data processing operations already carried out remains unaffected by the revocation.

Storage period
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.

After you have been unsubscribed from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider if this is necessary to prevent future mailings. The data from the blacklist is only used for this purpose and is not merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interests.

We use the following newsletter provider:

GNU Mailman
https://www.gnu.org/software/mailman/

Order processing
We have concluded an order processing contract (AVV) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the service only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

VI Cookies

Our websites use so-called “cookies”. Cookies are small data packets and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session-Cookies werden nach Ende Ihres Besuchs automatisch gelöscht. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain third-party services (e.g. cookies to process payment services).

Cookies have various functions. Many cookies are technically necessary, as certain
website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.

Cookies that are required to carry out the electronic communication process, to provide
certain functions that you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified.
The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the
storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and allow
cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in the context of this privacy policy and, if necessary, request your consent.

Cookies used on this website

– Borlabs
– WPML

Consent with Borlabs Cookie
Our website uses the consent technology of Borlabs Cookie to obtain your consent to the storage of certain cookies in your browser or to the use of certain technologies and to document this in accordance with data protection regulations. The provider of this technology is Borlabs GmbH, Rübenkamp 32, 22305 Hamburg (hereinafter Borlabs).

When you enter our website, a Borlabs cookie is stored in your browser, which stores the consent you have given or the revocation of this consent. This data is not passed on to the provider of Borlabs Cookie.

The data collected will be stored until you ask us to delete it or delete the Borlabs cookie yourself or until the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected. Details on Borlabs Cookie data processing can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

The Borlabs cookie consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6 Paragraph. 1 lit. c GDPR.

VII Social media elements with Shariff

This website uses social media elements (e.g. Facebook, Twitter, Instagram, Pinterest, XING, LinkedIn, Tumblr).

You can usually recognize the social media elements by the respective social media logos. To ensure data protection on this website, we only use these elements together with the so-called “Shariff” solution. This application prevents the social media elements integrated on this website from transferring your personal data to the respective provider when you first enter the site.

Only when you activate the respective social media element by clicking on the associated button will a direct connection to the provider’s server be established (consent). As soon as you activate the social media element, the respective provider receives the information that you have visited this website with your IP address. If you are logged into your respective social media account (e.g. Facebook) at the same time, the respective provider can assign your visit to this website to your user account.

Activating the plugin constitutes consent within the meaning of Art. 6 Para. 1 lit. a GDPR and Section 25 Para. 1 TDDDG. You can revoke this consent at any time with effect for the future.
The service is used to obtain the legally required consent for the use of
certain technologies. The legal basis for this is Article 6 Paragraph. 1 lit. c GDPR.

VIII. Vimeo without tracking (Do-Not-Track)

This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our sites equipped with Vimeo videos, a connection is established to Vimeo’s servers. The Vimeo server is informed which of our pages you have visited. Vimeo also obtains your IP address. However, we have set Vimeo so that Vimeo will not track your user activity and will not set cookies.

The use of Vimeo is in the interest of an attractive presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission and, according to Vimeo, on “legitimate business interests”. Details can be found here:
https://vimeo.com/privacy.

Further information on the handling of user data can be found in Vimeo’s privacy policy at: https://vimeo.com/privacy.

IX. YouTube with enhanced data protection

This website embeds videos from YouTube. The website is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in extended data protection mode. According to YouTube, this mode means that
YouTube does not store any information about visitors to this website before they watch the video. However, the extended data protection mode does not necessarily prevent data from being passed on to YouTube partners. This means that YouTube connects to the Google DoubleClick network regardless of whether you are watching a video.

As soon as you start a YouTube video on this website, a connection to the servers of
YouTube is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube can store various cookies on your device or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can receive information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness and prevent fraud attempts.
Further data processing operations may be triggered after the start of a YouTube video
, over which we have no control.

The use of YouTube is in the interest of an attractive presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and Section 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Further information about data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=de.

X. Matomo

This website uses the open source web analysis service Matomo.

With the help of Matomo, we are able to collect and analyze data about the use of our website by
website visitors. This allows us, among other things, Find out when which page views were made and from which region they come. We also collect various log files (e.g. IP address, referrer, browsers used and operating systems) and can measure whether our website visitors carry out certain actions (e.g. clicks, purchases, etc.).
The use of this analysis tool is based on Art. 6 Para. 1 lit. f GDPR. The
website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and Section 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

IP anonymization
We use IP anonymization for the analysis with Matomo. Your IP address is shortened before the
analysis so that it can no longer be clearly assigned to you.

Cookie-free analysis
We have configured Matomo so that Matomo does not store any cookies in your browser.

Hosting
We host Matomo exclusively on our own servers so that all analysis data remains with us and is not passed on.

XI. Use of Google Maps
This site uses the map service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

In order to use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. If Google Maps is activated, Google can use Google Fonts for the purpose of uniform font display. When you access Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

The use of Google Maps is in the interest of an attractive presentation of our online offerings and to make it easy to find the places we indicate on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and Section 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:
https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

You can find more information on the handling of user data in Google’s privacy policy: https://policies.google.com/privacy?hl=de

XIII Rights of the data subject
If your personal data is processed, you are the data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller in accordance with the provisions set out below:

In accordance with Art. 15 GDPR, you can request information about the personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your personal data has been or will be disclosed, the planned storage period and the existence of the rights explained in this section 4 and 6.
In accordance with Art. 16 GDPR, you can request the immediate correction of incorrect or incomplete personal data stored by us.
In accordance with Art. 17 GDPR, you can request the deletion of your personal data stored by us, unless the processing is necessary for reasons specified by law, in particular to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or even potentially defend legal claims.
In accordance with Art. 18 GDPR, you can request the restriction of the processing of your personal data if you dispute its accuracy, if the processing is unlawful but you refuse to delete it and we no longer need the personal data, but you need it to assert, exercise or defend legal claims or if you have lodged an objection to the processing in accordance with Art. 21 GDPR.
In accordance with Art. 20 GDPR, you may receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or request that it be transferred to another controller.
According to Art. 7 Para. 3 GDPR, you can revoke any data protection consent you have given us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future.
Right to object pursuant to Art. 21 GDPR
If personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 (f) of the GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 of the GDPR on grounds relating to your particular situation or if the objection is directed against direct marketing. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation, unless the processing is necessary to fulfill a task in the public interest, Article 21 Paragraph. 6 of the GDPR
According to Art. 77 GDPR, you can complain to a supervisory authority. As a rule, the supervisory authority of your usual place of residence or workplace or the registered office of the controller is available for this purpose.
To exercise these rights, please contact the office specified in section I. or II.

XII Integration of Zendesk

We use Zendesk as a cloud-based customer support platform that allows us as website operators to bundle interaction from the email, chat and social media channels. For this purpose, we collect personal data, namely name, e-mail address and, if applicable, e-mail address. Telephone inquiries that we receive in relation to SmartLivingNEXT.

We pass this data on to the customer support platform so that inquiries incl. of the data assigned to it can be processed in accordance with instructions. For this purpose, there is an order processing contract (AV contract) with Zendesk. Zendesk stores the customer data provided by SmartLivingNEXT on servers worldwide. Pursuant to § 13 para. 1 GDPR, you can object to the collection of your data. All user data and associated tickets are then deleted. Please contact the SmartLivingNEXT project office at support@fe-zvei.zendesk.com.